FIS personnel is available to assist all airspace users outside controlled airspace (civil and military), TRA and TSA areas, airport traffic zones (ATZ) and other areas excluded from general use. According to the international guidelines (ICAO), this airspace is classified as class G airspace. Apart from the excluded areas, class G airspace extends from ground/water level to FL095, which is almost 3.000 meters.

The Flight Information Service oversees a variety of aircraft, including different types of helicopters (civilian, military), aeroplanes (training, cargo, commercial), gliders, gyroplanes, balloons, paragliders, among others. Airspace managed by the FIS is utilised by private individuals, emergency medical services, student pilots from public and private flight academies, military aviation, law enforcement, border patrol, and more.

In accordance with the provisions of the law, flight information service is provided to aircraft that have established communication, regarding weather, traffic and any other information that may interfere with flight safety.

The Polish Flight Information Service is much more than legal requirements. It is highly qualified personnel, confirmed by proper authorisations, professionalism, commitment, effort and care that distinguish us from our counterparts in other countries.

The best evidence of the above-mentioned statement is the fact that the amount of traffic handled by the FIS is constantly increasing year by year, even though establishing communication and providing flight information is not mandatory within the Flight Information Service airspace.